How Zip is Driving Large-Scale Procurement Transformation

Leading AI platform, Zip, has announced the formation of its Enterprise Transformation Office (ETO). This is the formation of a dedicated team of former Fortune 500 procurement leaders who will work directly with customers to drive large-scale procurement transformation.

The ETO is led by Jason Moore, Head of the Enterprise Transformation Office at Zip, who previously served as Senior Director of Enterprise Procurement at Discover. Jason has assembled a team of seasoned executives who collectively bring decades of experience running procurement at some of the world's largest organisations:

• James Czarnecki, former SVP and Chief Procurement Officer at MGM Resorts International, with 15+ years of experience in supply chain, process excellence and enterprise transformation.
• Danielle McQuiston, former VP and Head of North America Procurement at Sanofi, where she oversaw more than US$4bn in spend and 100+ employees across all spend categories and business units including pharmaceutical, animal health, vaccines and consumer health.
• Jason Powell, former Global Head of Procurement at Figma and held procurement leadership roles at Stripe and Asana.
• Peder Gustafson, former Chief Procurement Officer at UnitedHealth Group (Fortune 3), with additional CPO experience at Ameriprise Financial and VP-level procurement roles at Medtronic.

Peder adds: "With evolving market pressures, mature procurement functions are increasingly being viewed as strategic capabilities, driving significant value back into the business.

"I've had the privilege to lead world-class procurement functions but doing so required the ability for stakeholders to easily, and intuitively engage, something only possible through a well orchestrated process.

"Joining Zip is a perfect fit as it provides an opportunity to partner with procurement leaders on that same journey while sharing best-practices and lessons learned."

Strategic advisory team already supporting global industry leaders

The team is already advising Fortune 500 leaders across financial services, retail, consumer packaged goods, travel & hospitality, manufacturing, healthcare & life sciences.

"The leaders who transformed procurement at the world's largest companies are now at Zip, helping their peers do the same," says Rujul Zaparde, Co-founder and CEO of Zip.

"As enterprises adopt agentic AI, they need not just powerful software, but also strategic partners who understand the complexity of change at scale. That's exactly what our Enterprise Transformation Office delivers."

Building on a year of breakthrough innovation and growth

The launch of the ETO follows a hugely successful 2025 for Zip, after hosting Zip Forward event in San Francisco in October – with the announcement of new AI agents, which included the Price Negotiation Agent, which can support companies to uncover overpayments and negotiate improved deals across a range of spend categories – from IT and software to professional services, real estate and advertising.

It also announced that it had passed US$6bn in total customer savings, with enterprises like OpenAI, Dollar Tree and Mars turning to Zip's agentic AI platform, achieving breakthrough results including billions in savings and millions of days reclaimed.

It also announced its 50 purpose-built AI agents harnessing the company's agentic AI suite for procurement. As well as the support it has provided to companies like Anthropic, and new enterprise customers including LinkedIn, PIMCO and Block.

"We've sat in our customers' seats," adds Moore.

"We've managed the politics, navigated the complexity, and led the transformation. Now we're bringing that experience to every enterprise working with Zip."