How Zip Surpassed US$6bn in Customer Savings

AI enterprise platform Zip has surpassed US$6bn in customer savings, having processed hundreds of billions of dollars in spend across more than 7 million suppliers.

It caps what has been a transformative year for Zip amid economic uncertainty, supply chain complexity and the rapid emergence of AI.

Against this backdrop, enterprises like OpenAI, Dollar Tree and Mars have turned to Zip's agentic AI platform, achieving breakthrough results including billions in savings and millions of days reclaimed.

"What began as a simpler way to start a purchase has grown into a full procurement operating system," says Rujul Zaparde, Co-founder and CEO of Zip.

"This year, we introduced agentic procurement orchestration – not just a new term and category, but a new way of thinking about how AI can transform every aspect of how companies purchase. The results speak for themselves: US$6bn saved, 10 million days of cycle time eliminated and procurement finally emerging as a board-level priority."

Industry recognition and platform innovation

Zip reached several pivotal milestones in 2025, further cementing its position as the leading AI platform for enterprise procurement. In terms of AI innovation and platform scale, it unveiled agentic procurement orchestration at its AI Summit in New York, introducing 50+ AI agents purpose-built for procurement. 

The firm has delivered 10 million AI insights across 26 million approvals, saved customers 10 million days of cycle time through intelligent automation and was named to Forbes' Fintech 50, Fast Company Innovation by Design Awards, CNBC World's Top Fintech Companies, Fast Company Next Big Things in Tech and LinkedIn Top Startups 2025: The 50 US Companies on the Rise.

The past 12 months have also seen Zip welcome enterprise customers including LinkedIn, PIMCO, Block and Mars, while expanding deployments at OpenAI, Snowflake, Canva, Anthropic, AMD, Discover and hundreds more.

Elsewhere, Zip has helped Dollar Tree to increase procurement influence from 13% to at least 40% of $5bn non-product spend, achieving 70% reduction in cycle times and identifying US$100m in savings.

Zip Forward brought together 700+ procurement and finance executives representing industry leaders like T-Mobile, OpenAI and Gap, while the business opened a new Toronto office and expanded its footprint in San Francisco, New York and London.

Zip also unveiled its inaugural State of Spend report, which surveyed 1,000+ global leaders on AI-era procurement trends. Meanwhile, Zip Community was created as a place for 750+ members to share best practices.

AI agents revolutionise procurement workflows

Zip has made a number of product breakthroughs, such as its AI-powered workflow routing automatically directing requests to the right approvers based on historical patterns and real-time context.

Its Price Negotiation Agent is now leveraging market intelligence to optimise every purchase, while its Invoice-to-Contract Compliance Agent is ensuring every invoice aligns with negotiated terms.

Zip's Universal AI assistant provides cross-platform intelligence, giving every user a procurement expert at their fingertips – whilst Zip for Risk Orchestration revolutionises how companies approach compliance workflows.​​​​​​​

Interconnected elements of a single, intelligent system

The response from the market has been immediate and overwhelming. Within weeks of Zip launching agentic procurement orchestration, enterprises across numerous industries reported productivity gains that exceeded even the most optimistic projections.

"The fact that we can bring together so many teams across the organisation to achieve a request seamlessly is not something that we could have done on our own without Zip," said Kate Hiykel, Program Manager, Vendor Management at Mutual of Omaha, which achieved a 68% decrease in cycle times after implementing the platform.

Rujul adds: "The traditional boundaries between procurement categories are dissolving.

"Intake, orchestration, sourcing, contracts and payments are becoming interconnected elements of a single, intelligent system. We're building the platform that brings it all together. If 2024 was the Year of Orchestration, and 2025 was the Year of Agentic AI, then 2026 will undoubtedly be the Year of the Platform."