How Uber Freight is Improving Supply Chain Transportation

Uber Freight offers an expansive carrier network (Credit: Uber Freight)
Uber Freight is advancing supply chain transportation with the ability to streamline freight bookings, making shipping more efficient and effective

As an end-to-end enterprise suite powering intelligent logistics, Uber Freight offers logistics applications, managed services and an expansive carrier network. The company focuses on advancing supply chains and moving the world’s goods.

Managing over US$18bn of freight and is one of the largest network carriers, it is backed by best-in-class investors. It provides services for one in three Fortune 500 companies, including Del Monte Foods, Nestlé, Anheuser-Busch InBev and more.

It is making life for its customers even easier with the evolution of its instant freight quoting and booking platform – now rebranded as Uber Freight Shipping.

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Ever-increasing challenges in managing supply chains

Originally launched in 2018 to streamline freight quoting, booking and tracking from start to finish, the platform now delivers enhanced features such as 24/7 support, rate comparisons and extended capacity options and is fully integrated with a leading Enterprise Resource Planning (ERP) provider.

With operational costs rising, small and medium-sized businesses face ever-increasing challenges in managing supply chains due to limited access to advanced, cost-effective tools. Uber Freight Shipping aims to tackle these challenges by democratising access to powerful logistics technology, enabling businesses to operate with greater speed, transparency and efficiency.

Formerly known as Shipper Platform, Uber Freight Shipping has seen widespread adoption over 2024, with a 176% increase in new customers and a 44% increase in less-than-truckload shipments.

Now, the company is looking to build on this momentum by offering enhanced capabilities that further accelerate supply chain performance.

"Our customers need a platform that's quick, easy to use and gives them instant access to the FTL and LTL capacity they need, whether they're moving one load or a thousand,” says Steve Barber, Head of Shipper Products at Uber Freight.

Uber Freight Shipping has seen widespread adoption (Credit: Uber Freight)

“Uber Freight Shipping was built with that in mind – it's the go-to solution for shippers who need to get things done efficiently and without hassle."

Key features of Uber Freight Shipping include:

  • Instant booking – Quote and book full-truckload (FTL), including dry van, reefer, flatbed and less-than-truckload (LTL) shipments from a single interface. Move shipments by tapping into Uber’s ever-growing carrier network of 150+ LTL and 95K+ FTL carriers.
  • ERP integration – Digitise and organise essential documents like PODs and BOLs. ERP integration allows users to seamlessly connect to Uber Freight Shipping, simplifying the transition from order review to shipment creation.
  • Transparent pricing, easy comparisons – Access instant, transparent quotes and compare rates. The Rates and Lanes tool allows shippers to upload and compare rate-on-file and contract rates with spot rates available from Uber Freight. Shippers can also tender directly to contracted providers.
  • 24/7 support across modes – Enhanced dedicated customer service provides real-time support for all things shipping. Dedicated account support offers customised multi-modal solutions, backed by logistics experts who provide quotes and shipping solutions for hazmat, intermodal, international, multi-stop and expedited services.

"A way to better manage our shipping"

"Since the pandemic, the market has been really challenging to navigate,” adds Brian Lee, Head of Supply Chain at Hart Print.

Uber Freight Shipping is the latest innovation from Uber Freight

“Before Uber Freight, we were managing multiple platforms and manually booking shipments, which made it almost impossible to predict our costs.

"This put a lot of strain on our budget and resources. We needed a way to better manage our shipping needs so we could keep pace with customer demands and focus on growth.”

Uber Freight Shipping is the latest innovation from Uber Freight, following the successful launch of Uber Freight Exchange: Contract and Uber Freight Exchange: Spot.

These advancements offer shippers and carriers a seamless and efficient procurement experience, underscoring Uber Freight’s commitment to leading the pace of logistics for businesses of all sizes.

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