How Amazon Business are Enhancing Spend Management

Amazon Business is offering new AI capabilities which will enhance spend management tools for its Prime Business members.

The headline is the introduction of Amazon Quick, the AI assistant which Amazon Business says will change how people work, as a discounted Prime Business benefit in the UK from 30 June, new-look Spend Visibility dashboards and enhancements to its Spend Anomaly Monitoring feature.

The announcements were made at Amazon Business Exchange (ABX) 2026, the company's flagship European event that brings together hundreds of procurement leaders, collaborators and customers to explore how organisations are navigating a more demanding business buying environment.

Amazon Business Exchange 2026 brings together senior leaders and Amazon Business customers including Sony Pictures Entertainment, Deliveroo and Swarovski, highlighting procurement’s evolution from a back-office function to a strategic driver of efficiency, cost control and growth.

These announcements build on recent momentum, including the May launch of Business Essentials across Europe, and introduce AI-powered insights to make business buying more strategic, efficient and transparent for organisations of all sizes.

"Our customers aren't short of ambition, they're short of time,” says Céline Vuillequez, VP, Amazon Business Europe.

“They're juggling more systems, suppliers and pressure than ever. But the organisations getting ahead in procurement aren't just buying more efficiently, they're buying more intelligently. They're using data to anticipate demand, AI to eliminate repetitive tasks and analytics to drive smarter spending.

"That's the standard we're building toward, giving Prime Business members, regardless of size, the tools to focus less on process and more on the decisions that move their organisation forward."

With research from Amazon Business's latest State of Procurement report, 73% of senior leaders say stronger data and analysis will be critical to improving operations over the next two years.

Yet nearly half (47%) of procurement decision-makers say managing efficiency alongside growing operational demands remains their biggest challenge.

Amazon Business believes these technology launches and enhancements are built to close that gap, giving teams immediate access to purchasing insights and AI-powered automation without adding complexity to their operations.

Transforming sourcing from reactive to proactive

For most organisations, purchasing remains reactive. Teams buy what they need with limited visibility into whether it is the best decision.

Amazon Business is built to close that gap, bringing AI and analytics together to surface insights, identify savings and give teams the capacity to act. At ABX 2026, the company announced new capabilities for Prime Business members that take this further.

Amazon Quick allows Prime Business members to save 20% and get hours back every day. Quick is an AI assistant designed to streamline professional workflows. It helps users complete tasks across multiple roles in procurement and beyond, from identifying which emails need attention to developing a sales deck on short notice.

Rather than simply answering questions, Quick connects to widely used apps, automates work, learns user priorities and acts on their behalf. For example, Prime Business members looking to pressure-test a pricing strategy can leverage Quick to research competitors, pull in relevant cost data and highlight risks that may not have been considered.

Those seeking a second opinion on a vendor proposal will find that Quick analyses terms against historical agreements and flags areas for negotiation. Users can also generate reports based on their own local files, bringing AI-powered analysis to the data they already have. Quick will be available from 30 June.

Key features include:

• Exclusive savings: Eligible Prime Business members on Basic, Small, Medium and Unlimited plans will receive 20% off the Quick Plus plan, with support for up to 300 users, getting enterprise-grade AI into the hands of small and mid-sized organisations and embedding it directly into the workflows they already use.
• From insights to action: Quick connects to thousands of apps and data sources, including built-in connectors for popular apps like Slack and Microsoft Outlook. It can connect to your data sources to automate manual tasks, conduct deep research in minutes and produce finished deliverables such as spreadsheets, presentations and content packages.
• Learns and adapts: Built on a knowledge graph that learns team priorities over time, Quick works proactively in the background, catching what's slipping, surfacing what needs attention and only acts with explicit user approval. The result: a five-person team can operate with the capacity of a much larger organisation, while keeping data secure and under their control.

Customers in the US are already benefiting from Amazon Quick, including Keith Lillico, Founder of Lillico Learning – an education development company specialising in corporate training solutions – and Prime Business member, who adds: "I've used AI throughout my business quite a bit, but nothing that's centralised.

"Quick starts to bring a lot of those fringe pieces into the centre in one location, and it gives me ideas of what I probably haven't thought of yet.

“As a small business owner, I'm managing the business and working the front line with my employees every day. I see Quick freeing up capacity for me, not handling the simple business operations parts quite as much, so I can allocate more time to projects that need a closer eye, or take on new ones entirely, because a lot of the administrative time has been freed up."

Upgraded oversight and anomaly monitoring

Amazon has upgraded its exclusive spend management tools—Spend Visibility and Spend Anomaly Monitoring—giving finance, procurement and operations leaders greater oversight and faster ways to address irregular spending.

Spend visibility updates

This interactive analytics tool helps teams track savings, visualise purchasing patterns and monitor policy compliance.

• Redesigned Interface: Cleaner, more intuitive user experience.
• Expanded Access: Available to more team members who need it.
• Fresher Data: Insights updated in near real-time.
• 24-Month History: Double the previous 12-month limit, making it easier to analyse seasonal trends and measure long-term policy impacts.

Spend anomalies

Driven by AI, this tool flags out-of-pattern purchases the moment they happen.

• Broader Role Access: Now available to finance and group administrators (previously restricted to primary administrators).
• Weekly Digest Emails: Automated alerts seamlessly integrate abnormal spend tracking into regular weekly workflows.

Driving value and efficiency in global supply chains

From sole traders to FTSE 100 enterprises, more than eight million global customers rely on Amazon Business to streamline sourcing, reduce costs and refocus on high-value work. Beyond direct service, Amazon Business provides the critical infrastructure that enables external platforms to power their own ecosystems.

Large enterprises use this infrastructure to simplify complex purchasing environments. ams OSRAM, a global leader in light and sensor solutions, needed to transform its procurement through data and real-time analytics to better manage a vast, intricate global supply chain.

By integrating Amazon Business into its existing SAP Ariba procurement system, the company established a streamlined, compliant purchasing process with built-in controls and enhanced spend visibility.

The results were immediate and impactful. Purchase approval times plummeted from approximately seven days to less than one, while the overall operational workload fell significantly across the organisation. Additionally, the seamless integration allowed ams OSRAM to secure major price reductions, particularly within its IT category.

“Having clearer visibility over spend has changed the role procurement can play,” says Tobias Eberhard, Procurement Process Expert and SAP Ariba Lead at ams OSRAM.

“With better insight and less manual work, we’re able to focus more on where we add real value – making faster decisions, improving efficiency, and supporting the wider business more strategically.”