How o9 Will Strengthen Business Planning Capabilities

With its first generative AI (Gen AI) pilot programme now in full-scale production with a major telecommunications client, o9, a leading enterprise AI software platform provider for transforming planning and decision-making, will implement it as part of a three-year SaaS expansion.

This will bring more robust Gen AI Large Language Model (LLM) functionalities to improve Integrated Business Planning (IBP), strengthen post-game analysis of forecast accuracy and analysis of constrained part shortages, aided by an AI-powered Digital Assistant comprising AI agents to improve planning and decision-making.

Continued evolution of the Digital Brain

Over 2024, o9 initiated multiple client Gen AI pilot projects with existing enterprise clients that are expected to go into production in Q1 and Q2 of 2025.

The pilot Gen AI programme, built upon the continued evolution of the Digital Brain platform, will include the continued integration of Gen AI-powered capabilities, such as LLM knowledge assistants – which can retrieve information and generate responses to queries – and composite AI agents that are capable of performing complex tasks that assist in cross-functional planning and analysis processes.

It is expected that these will bring benefits for the planning undertaken by enterprises – including a 30% to 50% productivity gain. There is also an increase in the ability to innovate and transform by two to three times. The AI agents improve operational metrics such as forecast accuracy and inventory turns – and reduce expedited freight costs.

Innovative solutions to strengthen supply chains

Chakri Gottemukkala, Co-Founder and CEO of o9, says: "AI has been a fundamental component of our Digital Brain platform's development. Incorporating robust GenAI and agentic AI features is the next step in continuing to strengthen the capabilities for global enterprises on their journey to transform their planning processes.

"We're very pleased to see our efforts in GenAI development enter the next phase of production with our first client, with additional clients to join throughout 2025. We remain steadfast in our commitment to provide the innovative solutions needed for our clients to strengthen their supply chain and business planning capabilities in the years to come."

o9: A Market Leader

This innovation continues the company's position as a leader in supply chain planning. In 2025, o9 Solutions, known for its AI-driven digital solutions, is reshaping supply chain planning by enabling organisations to streamline operations and optimise procurement. The company's ability to enhance planning precision, align supply and demand as well as support commercial initiatives has solidified its reputation as a transformative partner.​​​​​​​

o9 Solutions provides the tools and expertise to enable smarter, faster and more connected planning processes. Its leadership in the IDC MarketScape rankings reaffirms its pivotal role in the future of procurement.

Explore the latest edition of Procurement Magazine and be part of the conversation at our global conference series, Procurement & Supply Chain LIVE.

Discover all our upcoming events and secure your tickets today.

Procurement Magazine is a BizClik brand