What is L’Oreal’s ‘Buy & Care’ partner programme?

What is L’Oreal’s ‘Buy & Care’ partner programme?
The cosmetics giant runs the ‘L’Oreal Buy & Care’ strategy with their procurement partners, but how does it support their sustainable purchasing policy?

L’Oreal formed their sustainable purchasing policy into a global programme with their partners called L’Oreal Buy & Care, to help the purchasing team select, support and evaluate suppliers as part of their strategy. This program has made ethical values a part of the everyday work of their buyers, establishing a common standard for the whole of the organisation.

The monitoring of suppliers’ performance, in terms of responsibility, is carried out using indicators of ethical, social and environmental criteria and since 2002, audits of social and Safety, Hygiene and Environmental standards have been conducted throughout the supply chain, covering every single supplier around the world. They are carried out by independent companies, and these audits provide a rigorous monitoring of suppliers’ commitments in the field and among their employees.

Three key principles of L’Oreal’s responsible and inclusive purchasing strategy


L’Oreal seeks to ensure that the fundamental rights of every man and woman in the supply chain around the world are respected. This includes abiding by the ethical principles supported by L’Oréal and, in particular, respecting human rights in terms of the health, safety and protection of workers.


Their policy states they are working internally and externally on a process that is already underway for both evaluation and continuous improvement in CSR terms. They also make training tools available to suppliers to help them optimise their environmental and social policy.

Impact positively

They also look to  use the strength of the group to make a positive social and societal impact. Thanks to that approach, they can attempt to share the value-added and growth with the whole of their ecosystem.

Commitment to suppliers

  • 85,544 people gained access to work through the Inclusive Sourcing programme in 2022
  • 97% of the group’s strategic suppliers have been evaluated and selected on the basis of their environmental and social performance.
  • In 2020, 1,268 social audits were carried out making a total of over 10,800 since 2006.
  • 99% of their strategic suppliers have completed a self-assessment of their sustainability policy compared with L’Oreal’s Sustainable Development standards
  • 22% of suppliers who have initiated similar programmes inspired by Solidarity Sourcing in their supply chain

Working with suppliers to support the environment

Throughout the value chain, suppliers are aligned with the policy of preserving the environment, natural resources and biodiversity. L’Oreal prefers to source locally with a production organised by geographic zone. Today, more than 80% of their purchases for production purposes are made among suppliers located within the respective geographic zone.

In 2007, L’Oréal joined the Supply Chain Program of the CDP (Carbon Disclosure Project) to encourage suppliers to measure and manage their CO2 emissions. L’Oréal’s involvement with the program is fundamental for taking effective action across the group’s operational value chain and for encouraging the sharing of best practices.

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