SAP NOW AI Tour: Joseph Harrison, The AA

Joseph Harrison, Head of Procurement Operations & Third Party Risk at The AA, discusses his procurement priorities and how to approach change management

The SAP NOW AI Tour highlighted how enterprise AI is already reshaping procurement, from process optimisation to the creation of new sources of value.

Speaking with Procurement Magazine in London, Joseph Harrison, Head of Procurement Operations & Third Party Risk at The AA, shares insight into the organisation’s digital transformation journey, including the creation of a greenfield procurement and risk function within a highly-regulated environment. He discusses how procurement at The AA spans indirect spend, strategic partnerships and a growing focus on supplier relationship management.

The conversation explores key themes from Joseph’s panel session, including the need for new skillsets, AI literacy and a clear focus on value-driven use cases. He explains how prioritising areas such as contract management can unlock rapid productivity gains, while effective change management, super users and ongoing communication are critical to adoption.

Joseph also reflects on the importance of peer learning and community events, and highlights third-party risk as a key area where AI will deliver significant impact over the next 18 months.

Find out more HERE.