How Tonkean is Using Agentic AI to Power Orchestration
Tonkean's AI-powered process orchestration platform is making its agentic orchestration capabilities and autonomous AI agents generally available.
As procurement leaders at large organisations navigate the agentic AI hype, Tonkean stands apart for how it implements AI agents for enterprise operations. Tonkean Agentic Orchestration layers autonomous, collaborative, creative AI with deterministic rules-based automation – bringing together the best AI models to the back-office processes of enterprise.
The result is best-in-class user experience, dynamic interoperability with more than 200 prebuilt integrations and a robust governance framework that aligns processes to policy and keeps humans in control at critical junctures.
- Answer questions from policies to ensure compliance
- Perform actions and query information across all of their systems
- Coordinate and execute complex work to deliver on long-term initiatives
- Produce personalised experiences with custom user interfaces on the fly
- Operate alone or in collaboration with other relevant agents in a multi-agent architecture
- Run both as a chat interface and independently in the background
Tonkean AI agents
Tonkean's newest capabilities build upon the existing solutions being harnessed by shared-service teams, including procurement, legal, HR and IT. Numerous leading enterprises such as Cisco, Workday and Instacart are already taking advantage of the solution.
From simple agents that create contracts to advanced sourcing agents that conduct market analysis and facilitate bidding campaigns, Tonkean AI agents work within a collaborative multi-agent architecture to not only automate processes but achieve long-term business outcomes.
These powerful new tools represent a paradigm shift in how complex back-office functions can be seamlessly carried out via AI, as well as in how employees at large organisations interact with software in their day-to-day processes.
What sets Tonkean apart from other offerings is that its agentic orchestration comes with several essential technological differentiators.
Agents work autonomously and creatively to achieve outcomes
Tonkean AI agents come strategically scaffolded with deterministic and nondeterministic capabilities.
This allows humans to set guardrails for what the agents can and cannot do and escalate critical decisions to the right people for review, where necessary.
Each agent is empowered to determine proactively how to meet its responsibilities and achieve the goals set for it — all without ever compromising on governance, auditability or compliance.
Interoperability across 200+ platform integrations
Tonkean can integrate with all kinds of enterprise technology, from Slack and SAP to cloud applications, on-premises databases and in-house tools.
This allows Tonkean Agentic Orchestration to surface intelligent, specialised AI agents directly to employees in the environments where they already work in accordance with how they like to work, and to automate processes that span many different data systems and departments.
One front door with unlimited possibilities
Tonkean gives employees a single, intuitive entry point for all requests and agent interactions. Its AI Front Door works as the central orchestrator for your organisation's use of AI, ensuring requests flow seamlessly to the right specialised agents whilst preserving full context.
Users can set AI tasks and objectives from the tools employees already use—like Microsoft Teams, Slack and email. They can use specialised agents to handle tasks like purchase requests, legal reviews and compliance validation with precision.
User experiences can also be generated on the fly to seamlessly guide employees through any workflow.
Build agents — but get started fast with pre-built ones
Tonkean Agentic Orchestration is 100% no-code, empowering internal enterprise teams to build, deploy and orchestrate agents themselves.
Agents can also be configured to use any LLM provider or model based on your business needs.
The Tonkean library offers ready-to-use agents that make it even easier to start automating complex processes right away, such as: Sourcing Specialist Agents, Buyer Agents, Contract Manager Agents, Purchase Intake Agents, AP Specialist Agents, Market Analysis Agents, Compliance Officer Agents and many others.
Sagi Eliyahu, Co-Founder and CEO, Tonkean, states that Tonkean has taken this approach developing Agentic Orchestration not only because it's the right technological approach, but because it's the right human approach.
"Business processes are not about data or even technology. Fundamentally they're about people," says Sagi. "But whether you're talking about people or the tools they use, both need goals, guardrails and support to work effectively.
"You can put a bunch of the world's smartest people in a room together and say, 'go to work,' but without strategy and structure, it would be chaos. Tonkean provides that strategy and structure through orchestration. It brings you autonomy and intelligence and safeguards you against chaos."
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