DHL Supply Chain, Leader in the 2021 Gartner Magic Quadrant
DHL Supply Chain, the contract logistics arm from Deutsche Post DHL Group, provides customised and integrated logistics solutions that drive efficiency, enhance quality and help build more agile and responsive supply chains.
After evaluating sixteen international logistics companies based on their completeness of vision and ability to execute, today, DHL Supply Chain was named a Leader in the 2021 Gartner Magic Quadrant for Third-Party Logistics, Worldwide.
“We believe that we scored particularly well thanks to our agility and ability to adapt, and these strengths are especially important to help our customers drive innovation into their fast-evolving supply chains,” says Oscar de Bok, CEO of DHL Supply Chain Bonn, CEO of DHL Supply Chain..
“Our agility and ability to adapt – especially visible during the corona pandemic – are highly valued by our customers. Through proximity and intensive dialogue with our customers, we understand their true needs and challenges and can find the best supply chain solutions for them. We are particularly proud that even during the pandemic, we were able to react quickly to emerging challenges and develop the best supply chains solutions for our customers. Setting up new fulfilments operations and transport solutions - sometimes literally overnight - was only possible through our developed data analytics, well-trained teams, and a right first-time culture. Our progress in digitalizing supply chains has been a major contributor to our successes here.”
We’ve touched on DHL Supply Chain’s data-driven approach to transformation before, where De Bok recognised the importance of effectively leveraging data: “In the logistics industry, we sit on so much data and information and this means we have lots of visibility over what’s happening in the market,” he said. “By leveraging machine learning in a better way, we can start telling our customers what will happen tomorrow instead of it being the other way around. Data has allowed us to accelerate decision-making, making conclusions to implement changes within the supply chain together with our customers much quicker.”
It seems the strategy was a winning one.
“We are very pleased to be positioned as a Leader in this Gartner Magic Quadrant for Third-Party Logistics, worldwide,” says Patrick Kelleher, Global Chief Development Officer at DHL Supply Chain. “In our opinion, DHL is arguably the world’s leading global 3PL service provider when it comes to sustainability, and it’s particularly rewarding in light of our sustainability efforts, which we are implementing so successfully. It is important to us to find not only the best supply chain solutions for our customers but also making these solutions as sustainable as possible. With our ESG agenda and our group-wide GoGreen programs, we help our customers to deliver against their sustainability goals.”
Critiqom land four-year multi-million-pound procurement deal
Critiqom, a Scottish-based communications business, recently announced its ground-breaking multi-million deal, which will see those accessing services through Scottish Procurement given the option to modernise their communications approach.
By providing an increased amount of choice in communications, the company says it will succeed in ensuring a reduced environmental impact linked to mail production.
The Opus Trust Communications company, which is accessed by the likes of local authorities, police, universities, central government, and other public sector bodies, insists that choosing a local supplier to aid in enhancing the efficiency of public sector communications would subsequently speed up its goal to go green.
“This is an opportunity to look at the bigger picture and to use our knowledge to accelerate change for public sector organisations in Scotland,” says Director at Critiqom, Gerry Crawley.
“We know that we can deliver great efficiencies and cost savings by encouraging the public sector in Scotland to adopt a new approach that embraces digital technologies.”
The tender also introduced a second lot, focusing on digital communications and hybrid mail, in an attempt to administer reduced costs for its customers. All services within the framework agreement will also be delivered in-house.
It seems the overall aim for the deal with Scottish Procurement lies with innovating and modernising the communications sector, resulting in lower prices and an increased focus on sustainability.
Who is Critiqom?
Based in Bellshill, Scotland, Critiqom supplies omnichannel solutions for companies, businesses, and organisations, all while claiming to provide innovation and drive engagement simultaneously with reducing the costs of its operations.
Its vision: to become the UK’s multi-channel communication service of choice. But how is it aiming to get there?
Critiqom insists that by spearheading customer communications with partnership and modernisation, they can achieve exceptional levels of service and choice delivered to their clients. By churning out consistently high-quality operations and by generating revenue with an emphasis on sustainability, it intends to achieve the reduced costs in communications that its clients are looking for.
Why sign the deal now?
Increasingly, more and more companies are being put under pressure to ensure their carbon footprint and sustainable strategies are aligned with, or surpassing, competition in their field. As attention is drawn to the climate and concerns arise over the sustainability of large companies in the future, the majority of businesses are battling with time to decrease their impact on the environment and ensure policies are put into place to show their progress.
Crawley states that, where possible, the company aims to provide as little distance as necessary between manufacturing and the recipient. The tender boldly claims it looks to help steer the direction in which organisations think and showcase how digitalising communications can only serve to benefit the economy and environment on a large scale.