Why JAGGAER is First S2P to Achieve AI Certification

JAGGAER, a prominent global leader in Source-to-Pay solutions and supplier collaboration platforms, has earned the distinction of being the inaugural Source-to-Pay industry company to secure ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS).
Setting the gold standard for AI governance
This ground-breaking certification represents the world's premier international standard governing AI management systems, underscoring JAGGAER's dedication to responsible AI innovation, ethical development practices and secure implementation protocols.
ISO/IEC 42001 is the world's first AI management system standard, created to aid organisations in establishing, implementing, maintaining and continually improving an AIMS. This gives a framework in which companies can manage those challenges only presented by AI systems – with a focus on creating trustworthiness, transparency, accountability and the mitigation of AI-related risks.
Gopinath Polavarapu, Chief Digital and AI Officer at JAGGAER, says: "This certification is more than a compliance milestone—it reflects our belief that AI must be built on trust, transparency, and accountability.
"We're proud to lead the S2P industry in setting a new bar for responsible AI that helps our customers make smarter, safer decisions."
Building trust through systematic ai management
Through the award of the ISO/IEC 42001 certification, it proves how JAGGAER's systematic approach to managing AI is ensuring that all AI-driven features within the JAGGAER One platform are developed and operated with considerations for ethical implications, data governance, security and continuous improvement.
The company, which has just appointed Andrew Roszko as its new Chief Executive Officer, knows that at this time, companies are standing at a pivotal moment as global supply chains grow increasingly complex and demand more resilient, intelligent and agile solutions.
Andrew's appointment comes at a time of immense opportunity for JAGGAER to meet these challenges head-on.
With AI continuing to reshape the landscape of procurement, this stance on AI governance is not only a critical function but also shows how JAGGAER is providing users with a solution which is not just advanced but also trustworthy.
Delivering real value through ethical ai principles
Michael Garvin, Chief Information Security Officer at JAGGAER, adds: "Achieving ISO 42001 certification is about delivering real value and confidence to our customers.
"It's our commitment that AI is guided by clear, ethical principles to work effectively and fairly for your business. We proactively manage AI risks like security threats and bias, so you can leverage our innovative tools knowing your data and operations are secure.
"This certification validates that our solutions are built on a foundation of trust and transparency, giving you dependable, high-performing AI you can count on. I would like to congratulate the GRC team and everyone at JAGGAER who helped in this effort."
JAGGAER's artificial intelligence-driven solutions are engineered to enable organisations to streamline their procurement operations, strengthen supplier partnerships and extract meaningful intelligence from their expenditure analytics. This certification reinforces JAGGAER's standing as a reliable ally for enterprises pursuing comprehensive digital transformation initiatives.
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