Jun 4, 2021

The Ultimate Procurement & Supply Chain LIVE Event

3 min
A one-of-a-kind live event featuring experts analysts and senior industry executives in procurement and supply chain, coming September 2021

After hearing from our global audience, BizClik Media thought it time to bring some of our brilliant magazines to life. Over the course of three days, from September 28th-30th, 2021, our virtual Procurement & Supply Chain Live event will be packed with lively roundtables, fireside discussions, and keynote presentations. 

In addition to strategic leadership, Procurement & Supply Chain 2021 is an excellent opportunity to network with international thought leaders. With speakers including Robert Copeland, CPO at G4S, Nick Jenkinson, CPO at Santander, Mark Bromley, Director at Mastercard and Javette Hines, Director and Head of Supply Chain Development, Inclusion, and Sustainability at Citi, you can’t help but gain insight into the industry’s most pressing issues. 

The event will include:

  • Keynote addresses from respected industry leaders
  • Dynamic live roundtables (inc. Q&A)
  • Fireside discussions
  • Inspirational Speakers & Presentations
  • Extensive networking opportunities

Meet the Speakers

Each week, from now until the event, Supply Chain Digital will be announcing four new names who will be gracing our physical or virtual stage, prepared to share their knowledge and insight with attendees. 

Here’s the first batch. 

Robert Copeland

Global Procurement & Supply Chain Director (CPO) at G4S PLC, Robert Copeland, is a cost transformation professional with a track record of solving inefficiencies in procurement. During his time at G4S, he managed procurement across Europe and the Middle East, including £1bn of third-party spend across 20,000 suppliers and 25 countries. Currently, he controls £1.8bn across 40,000 suppliers and 80 countries to deliver outstanding value and operational efficiency. 

Nick Jenkinson

Recognised with CIPS’ Excellence in Procurement Awards 2020, Procurement Leaders 2020 World Procurement Awards, and 2019 CIPS’ Supply Management Awards, Nick Jenkinson is now the Chief Procurement Officer at Santander UK. A results-driven and highly dynamic leader, Jenkinson has accelerated efficiency, commercial excellence, and innovation at ARYZTA, Astellas Pharma, Verto Solutions, and Santander. Said colleague David Naccarato: “Nick’s energy and dedication are boundless”. 

Mark Bromley

As the Director for Mastercard Products & Services, [Innovation and R&D] Labs, and Cyber Intelligence, Mark Bromley has led strategic sourcing throughout Europe, the Middle East, Africa, Asia-Pacific, and the US. With more than 15 years of experience in procurement, he recently designed a new process that allowed Mastercard to cut its time on-boarding fintech startups from 2 months to 2 weeks. In addition, he leads the company’s Supplier Diversity Agenda in EMEA. From Elvin Tan, Strategic Sourcing: “Mark is truly a best-in-class procurement professional!” 

Javette Hines

Director and Head of Supply Chain Development, Inclusion, and Sustainability at Citi, Javette Hines, has expanded Citi’s global supplier selection process to include diverse firms. With 20+ years of experience in supply chain, Hines has led recruiting at Historically Black Colleges and Universities (HBCUs), increased supply chain opportunities for women in developing countries and worked to align Citi’s supply chain with the UN’s Sustainable Development Goals (SDGs). 

In addition to her impressive corporate leadership accolades, Hines serves on the Women’s Leadership Board of Harvard Kennedy School’s Public Policy Programme and belongs to the New York City Bar Association. Overall, she remains a master of social and corporate responsibility. 

Join us to hear industry-leading insights from the listed speakers, and many more, as we discuss the future of procurement and supply chain in an increasingly digital world. To buy tickets, head over to our Event Page


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Jun 13, 2021

How Covid-19 Shook Up the Who's Who of American Retail

3 min
We check out the new Digital Commerce 360 Top 500 analysis report to see how Covid-19 shook up the who's who of American retail

According to the new Digital Commerce 360 Top 500 analysis report, the massive shift in ecommerce habits due to COVID-19 resulted in a windfall for the US’s largest retailers, including Amazon, Walmart and Target.

The study found that the top 500 companies generated a combined total of $849.5 billion in online sales in 2020, representing a 45.3 per cent increase YoY, the largest jump since Digital Commerce 360 began tracking the statistic in 2006 and more than double the median growth of 18.0% seen over the last decade.

Although retailers of all sizes saw an uptick from online sales, in large part, throughout the pandemic, customers looked to familiar big name brands to fulfil much of their essential needs. Demand for items began to spike as manufacturing in Asia was forced to shut down, causing supply chain shortages. As large retailers tend to hold more inventory, this became a crucial differentiator for customers, says Digital Commerce 360.

Combined, Walmart Inc., Amazon.com Inc. and Target Corp. added $265 billion in US revenue to the $791.70 billion U.S. ecommerce market in 2020, accounting for a third of the market.

Considering the need for people to stay busy during lockdowns as well as the requirements of homeschooling, it’s not surprising Joann, a crafting company, showed the fastest online growth of Digital Commerce 360’s top 500.

  • In 2019, the bottom 100 of the top 500 registered the fastest growth while the top 100 showing the slowest growth rate. In 2020, however, the analysis showed the opposite, the top 100 largest companies grew at a rate greater than that of the whole, and the top 10 on the list enjoyed a growth rate even faster than the top 100.


  • In 2020, collectively the top 10 grew web sales 52.5%, almost five percentage points faster than the top 100 and accounted for 62.8% of Top 500 sales, up from 59.9% in 2019.


  • Who made the top 10 was shaken up some. For example, Walmart made it into the second spot, both Kroger Co. and Costco Wholesale Corp. crept into the top 10 for the first time, landing at No. 8 and No. 10 respectively

Segments of retail that enjoyed fueled courtesy of COVID included toys and hobbies, jumping an average of 24 spots in the rankings and food and beverage merchants moved up an average 23 ranks. In contrast, apparel retailers dropped an average 15 positions in the Top 500, whereas jewellery retailers fell an average of 10 spots.

Although Digital Commerce 360 attributes some of the growth to stock positions and the ability of large retailers to manage supply chain issues, even the largest internet retailer experienced disruption. In March of 2020, during the first save of the US pandemic, even the Amazonian giant found themselves running into meeting customer commitments and delivering orders on time. Order cancellations and extended lead times became commonplace. For a time, Amazon stopped fulfilling orders for items considered “non-essential”.

Despite the issues, Amazon maintained its spot as the top online retailer in North America by a large margin, representing 35.7% of all Top 500 sales. Although it should be noted that the share is down from the 36.7% it saw in 2019.

At the outset of the pandemic Etsy, a solely ecommerce company focused on handmade, vintage items and craft supplies, was expected to perform poorly. However, as supply chain shortages for face masks caused a sudden need for cloth masks, many began to turn to Etsy, tripling its stock value by June. 


You can check out the new Digital Commerce 360 Top 500 analysis report here.

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