How DocuSign Will Transfor Agreement Management

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Docusign is Accelerating Intelligent Agreement Management through new tools (Credit: Image by pressfoto on Freepik)
DocuSign is working towards creating the world's largest collection of agreement management applications and extensions to help drive their business

DocuSign for Developers is offering users a powerful suite of tools and resources designed for developers, partners and entrepreneurs to transform agreement management.

Making it possible for businesses to integrate, extend and scale solutions on the DocuSign Intelligent Agreement Management (IAM) platform, unlocking the full potential of agreements through seamless workflows, advanced insights and a thriving ecosystem.

"When developers build on Docusign, their impact is felt all over the globe," says Docusign CEO, Allan Thygesen.

Allan Thygesen, CEO at DocuSign (Credit: LinkedIn)

"Building a thriving partner ecosystem around Docusign IAM will benefit our customers by creating the world's largest collection of agreement management applications and extensions to help drive their business."

Transforming static documents

Through DocuSign's IAM platform, it promises to transform static documents into actionable insights – thereby empowering business workflows in an open and extensible way. Through an ecosystem of partners, developers and entrepreneurs are presented with a unique opportunity to reshape the way 1.6 million DocuSign customers create, commit to and manage their agreements — offering new ways to:

  • Automate complex workflows with Maestro, enabling businesses to reduce manual work and boost efficiency. 
  • Extract actionable insights with Navigator, surfacing critical data locked inside static documents to power better decision-making. 
  • Build and publish custom applications that connect and extend IAM solutions to existing business systems.
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Solutions for the entire lifecycle

DocuSign unveiled extended capabilities for its DocuSign for Developers tool, with the IAM platform offering robust tools and resources to integrate, automate and scale solutions across the entire agreement lifecycle.

Key components include:

Extension Apps: Allow developers to integrate their unique functionalities or services into DocuSign and distribute them through the DocuSign App Center to reach 1.6 million customers.

Developer Console: Create, test, publish and manage extension apps that work with DocuSign IAM solutions.

Agreement APIs: An expansion of its existing API portfolio (eSignature, Web Forms, Admin) with new agreement APIs that embed IAM platform capabilities into external product experiences, enabling developers to build integrations that extend beyond eSignature.

The new APIs include:

  • Maestro API (beta): Empowers developers to programmatically integrate workflows with their systems, enabling advanced automation and customisation of agreement processes.
  • Navigator API (beta): Facilitates the querying and integration of structured agreement data, as well as AI-driven insights into external applications.

DocuSign Developer Centre: Offers new developer tools, including SDKs and plug-ins, content, sample apps and quick start guides to boost developer productivity. A place to explore, integrate with and extend DocuSign faster than ever before.

DocuSign Developer Community: A new space in the DocuSign Community designed for developers to foster innovation, collaboration and support.

These tools empower developers to tackle unique scenarios such as automating data verification, connecting to cloud storage and embedding agreement workflows directly into their existing systems, enabling unparalleled efficiency and customisation.

DocuSign unveiled extended capabilities for its DocuSign for Developers tool (Credit: Docusign)

AI assisted contract review

DocuSign is offering support to those reviewing contracts through the use of AI. This new feature, powered by DocuSign AI, transforms the contract review process. This new capability streamlines negotiations by reviewing agreements against internally approved legal guidelines, flagging discrepancies and suggesting language changes in real time.

With AI-Assisted Review, users can also generate new language from simple instructions, ask specific contract questions and receive instant insights — all within Microsoft Word for a seamless experience.

By automating tedious tasks while keeping human oversight at the centre, AI-Assisted Review reduces risk, accelerates agreement cycles and empowers teams to focus on higher-value work. AI-Assisted Review is available for DocuSign CLM users in the US starting today and will expand to more countries and DocuSign IAM in 2025.

Real-world Innovations

DocuSign are at the heart of transformative solutions with its partners and developers, improving agreement processes across industries today:

  • With Workday, SAP and Salesforce integrations, the data that needs to be added to agreements, such as offer letters, procurement contracts or sales deals, flows automatically from these systems into each agreement, ensuring accuracy and eliminating manual data entry.
  • Sandbox Banking's Glyue app automates customer account management for financial institutions, reducing errors and improving the customer experience.
  • Quik!'s FormXtract uses AI to extract data from forms with near-perfect accuracy, while NeuraFlash's connector app, built in partnership with MuleSoft, integrates DocuSign with systems like Coupa, SAP and Workday, eliminating manual data entry and unlocking agreement data.
  • Velatura digitises patient consent management, streamlining workflows and enhancing data sharing for over 12 million healthcare records.
  • Bonterms streamlines agreements with open-source, standardised templates for enterprise businesses, such as NDAs, service level agreements, cloud terms and more, crafted by expert legal professionals to reduce negotiation time.

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