Why BT and Fidelity Trust Globality for Spend Management

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Globality is a leader in AI-driven autonomous sourcing
Globality’s latest upgrades have been shaped by feedback from firms including BT, Fidelity Investments, Santander, T. Rowe Price, Tesco and UCB Pharma

Already, Globality is trusted by a host of Fortune 500 and Forbes Global 2000 organisations when it comes to lowering costs, improving productivity and creating new opportunities for investment and growth.

But this market leader in AI-driven autonomous sourcing refuses to stand still – as evidenced by a number of generative AI (Gen AI) enhancements to its award-winning platform. 

“We've introduced powerful, dynamic functionality to the platform, enabling the most tailored journeys for every project type,” explains Matt Malden, Chief Product Officer at Globality.

Matt Malden, Chief Product Officer at Globality

“These updates reinforce our commitment to a technology platform that delivers next-generation AI-driven capabilities while creating an intuitive experience for all users.”

Forbes 2000 clients shape upgrades

Globality’s latest upgrades have been shaped by user feedback from major firms including BT, Fidelity Investments, Santander, T. Rowe Price, Tesco and UCB Pharma, who call upon Globality to drive increased value from the tens of billions of dollars they spend each year. 

Existing customers enjoy benefits including:

  • Up to 20% cost reduction
  • 70% increase in operating efficiencies
  • 90% improvement in speed to market

Now, Globality – recognised as the Best Technology Provider at the 2024 World Procurement Awards – hopes to transform the user experience for leading Global 2000 enterprises across all industry sectors.

Cyril Pourrat, CPO at BT

“Globality is now way more than indirect,” says Cyril Pourrat, CPO at BT, whose team managed more than 1,000 projects worth almost US$10.5bn on the platform last year.

“We use the platform for two-thirds of our total spend and I want to increase that, in the near future, to 100%.”

Matt Prichard, CPO at Fidelity, adds: “We’ll soon have 90% of our spend running through Globality. We’re being asked if we can use Globality for everything – ‘can everything go this fast and produce this much value?’”

Matt Prichard, CPO at Fidelity

Integrating Gen AI

Globality has, in recent years, positioned as a leading provider of solutions for enterprises looking to manage the entirety of their spend. 

It remains committed to delivering a personalised journey by offering a tailored, intuitive and expedited process for every project, guaranteeing customers huge ROI. 

Having previously showcased its ability to facilitate effective competition and automate the sourcing journey across complex and strategic services, Globality is delivering complete visibility across corporate spend through several enhanced features:

  • Next-gen AI-based scoping: The Globality platform uses Gen AI, along with Globality’s AI and proprietary data developed and curated by category experts over the past decade, to quickly identify end-user needs and define the scope of a purchase more accurately than ever before.
  • Workflow and journey: From simple to complex needs, Globality’s AI Agent, Glo, enables procurement to set oversight and approvals and guides users through an optimal project journey that balances end-user efficiency and commercial outcomes.
  • Line items: Users can quickly specify items, descriptions, quantities and units of measure for tail spend and request for quote (RFQ) events – saving valuable time, improving precision and ensuring more comprehensive pricing capture.
Lior Delgo, Co-Founder and President at Globality

“Procurement is the lowest hanging fruit across the enterprise to reduce costs, capture efficiencies and improve business operations,” adds Lior Delgo, Co-Founder and President at Globality.

“Globality is the only sourcing platform that modern global enterprises can depend on to manage critical spend, leveraging AI to save hundreds of millions of dollars, accelerate decision-making and unlock new opportunities for investment and growth.”


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